(Last updated Sept 2021)
This privacy policy applies to the Regen Property Ltd website and to any communication or correspondence via email, post or telephone. We respect the privacy of visitors to our website and acknowledge the importance of keeping your information secure and of letting you know what we intend to do with any information you provide. By providing personal information for the purposes of communicating with you, you are consenting to Regen Property Ltd storing that information. We will only use your information for the purposes of communicating and managing any ongoing relationship with you.
Our contact details
Regen Property Ltd, 19 St Annes Drive, Wick, Bristol, BS30 5PN
The type of personal information we collect, how we collect it and why
Via our website, by email or telephone, you may voluntarily supply us with personal information to enable us to communicate with you.
We may also obtain information from publicly available records such as those held by Land Registry, in order for us to contact prospective new clients via post.
We currently collect and process the following information:
· Personal identifiers and contact information (for example, name, postal address, telephone number and email address).
· Records of communication and ongoing conversations with existing and prospective clients.
We may share this information with other professionals involved in the process of providing you with an offer to purchase land or property, which you have expressed an interest in selling - for example architects, planning consultants, surveyors.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at mail@regen-property.co.uk or writing to us at Regen Property Ltd, 19 St Annes Drive, Wick, Bristol, BS30 5PN.
Cookies
Our website makes use of cookies. A cookie is a small file containing an identifier (a string of text and numbers) that is sent by a web server to a web browser and stored by your device or computer until you delete it or it expires. Each time your browser requests a page from a server, this information is sent back, identifying your device. Cookies do not typically identify you or any personal information about you.
Our website may use cookies for Google Analytics to help analyse how users interact with the site. Google Analytics cookies collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate a visitor’s use of the website and to compile statistical reports on website activity for the website owner.
Our website may also use cookies for other analytics that measure the performance of the server and system hosting the website.
You can delete cookies from your device and most web browsers allow you to refuse to accept cookies and to delete them – please refer to your browser settings and device instructions for details.
Deleting cookies or
disabling future cookies may impair the performance and your experience of
using of our website.
How we store your personal information
Your information is securely stored at our registered business address.
We will not sell or rent your information to any third party.
We reserve the right to disclose personal data to the appropriate regulatory or legal authorities if required to do so.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at mail@regen-property.co.uk or write to us at Regen Property Ltd, 19 St Annes Drive, Wick, Bristol, BS30 5PN if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Regen Property Ltd, 19 St Annes Drive, Wick, Bristol, BS30 5PN.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9
5AF
ICO helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
© All rights reserved
19 St Annes Drive
Wick
Bristol
BS30 5PN